FAQ

COVID-19

The safety of our customers, as well as the safety of the communities in which we operate, is our highest priority. We continue to closely monitor the COVID-19 situation and remain in contact with state and local health officials.

Masks/Vaccines: Masks are encouraged, but not required. While we do not require proof or verification, we strongly encourage patrons to get vaccinated or obtain a negative test prior to attending an event. Additional recommendations from the CDC can be found here.

Event specific policies & procedures are subject to change and will be posted to the Virginian Lodge website and emailed to ticket buyers in the days leading into the event. We appreciate your understanding and cooperation.

COURTYARD ENTRY TICKET

The Virginian Lodge’s outdoor courtyard features hardscaping surrounding a grassy lawn and may have uneven terrain.

All tickets are general admission with a mix of standing room and unassigned seating. Guests are welcome to enjoy the concert while standing, sitting, and/or dancing, however, are encouraged to be courteous to others around them. Please avoid standing on pathways obstructing concertgoers passing by and the view of those sitting on the edge of pathways.

18+

This show is 18+. A valid photo ID is required for entry for all patrons.

LIMITED RE-ENTRY

You may exit and re-enter after doors open at 3pm until 6:15pm. After 6:15pm you may not exit and re-enter until the headlining act is over.

WEATHER

The Courtyard is an outdoor venue and shows can occur in all elements of Wyoming weather, so be prepared for adverse weather conditions, including full exposure to the sun, strong wind and even rain or snow. It is always wise to dress in layers, have a poncho on hand and to wear sunscreen. Dress accordingly, as the temperature may drop noticeably after sunset. No umbrellas, please. This is a rain or shine event.

SMOKING

Smoking is not permitted in the courtyard. Electronic/Vapor smoking devices are also not permitted. Thank you for your cooperation.

PHOTOGRAPHY

Cameras with removable lens, video cameras and recording devices are prohibited.

PARKING

Parking onsite is for hotel guests only. There is limited street parking and we encourage you to ride the START bus, bike or walk, carpool or use a rideshare service when possible. For Hotel & Ticket Packages, onsite parking is included with your ticket. Vehicles parked illegally will be ticketed or towed.

WHAT TO BRING (& NOT TO BRING)

For the safety of our guests, when entering the venue for a concert all patrons are subject to bag searches and screening, including but not limited to metal detector wands.

• You may bring an empty, reusable water bottle e.g., Nalgene bottles, aluminum bottles (32 oz. or less) – no glass bottles
• No outside food or beverage
• Feel free to bring a towel-sized blanket, small cushion, or stadium seat – no folding chairs or inflatables
• No backpacks, oversized bags, or coolers
• Do not bring anything that could be construed as a weapon including firearms, fireworks, and knives
• No illegal drugs or outside alcohol
• No bikes, skateboards, or scooters
• Sorry: No pets allowed

Accessible General Admission Tickets

This event is a General Admission event. Patrons requesting accessible seating should purchase a General Admission ticket and will be accommodated at the venue. A limited amount of accessible rooms are available for guests booking a Hotel & Ticket Package. We’re happy to answer any questions about accessibility at events@virginianlodge.com.